MT. MORRIS TOWNSHIP (WJRT) - (07/12/16) - Construction of a futuristic credit union is getting underway in Mid-Michigan. When it opens next year, it will have the most up-to-date money-handling equipment in the area.
ELGA Credit Union will build a new branch at Pierson and Luce roads in Mt. Morris Township. While it will still have people working behind the counters, most of the services can be handled by machines.
"It will have the most modern technology in it as far as the automated teller machines, interactive teller machines, all those nice amenities that you have access to 24/7. We also will have associates waiting there, so we don't ever have to worry that people can't get personal response," said Karen Church, ELGA Credit Union CEO.
The new branch will feature a 24-hour indoor ATM center, along with drive-through financial services. It should open by early 2017.
The branch will be built on vacant land near the Flushing Dalton Airport. ELGA has owned the land for 10 years, but felt now is the right time to build the state-of-the art facility.
This new branch will serve as the model for other ELGA outlets as they are updated.
While millennials embrace technology and are expected to enjoy using the equipment at the credit union, there's concern for the older generation. They might not appreciate all the video screens and electronic messages. So ELGA will make sure employees are available to help them with their financial questions.
"Some of the older generation may find this an uncomfortable experience to begin with, but once we have our associates working with them where they go up to the automated teller instructing them how really easy it is to make a deposit, make a payment, make a withdrawal, they'll find that it's better than waiting in line," said Diana Currier, ELGA Credit Union board chair.
After the new branch opens, the ELGA branch across Pierson Road will close.