(03/01/13) - The Genesee County Register of Deeds is now back up and running.
The office was closed for two days this week for equipment upgrades and training.
The Register of Deeds essentially keeps track of all property documents for homes businesses and other land parcels in Genesee County. The office is undergoing major technology upgrades for the first time in years.
"They put a couple quarters in and they run inside and think they're gonna get a license right? No, we have people waiting an hour and 45 minutes," said John Gleason, Genesee County Clerk.
In an effort to speed up those lines and better serve residents, the office closed down for two days this week to undergo equipment upgrades and employee training. The changes come as the register's office merges with the clerk's office.
"Online instead of in line is the big thing we'd like to have come out it. The merger is coming, but it's coming slowly," Gleason said.
Just a few weeks ago, the website was updated as well, and more changes are likely, which should allow residents to get most records online so they can avoid waiting in line.
"We're going to have a real intense research effort to see what can be done. We don't know what we can legally and legitimately do with copied signatures," Gleason said.
"I do use their online services and I do appreciate them. I also receive tremendous help at the counter," said Genesee County resident Joan Crawford.
"Coming down with the parking downtown and every thing, that would help out," said Genesee County resident Vila Irwin.
John Gleason, the new man in charge, says he's also working with area organizations to make sure people without Internet get access, too.
"We just know too many people don't have this service, that's why we're reaching out to the libraries and senior centers," he said.
Gleason says he's organizing a town hall style meeting to gather public input on other changes they'd like to see.
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