FLINT (WJRT) (8/6/2019) - ELGA Credit Union is investigating a security breach involving cloned debit cards and stolen cash.
ELGA issued an alert about the situation on Monday evening. CEO Karen Church said the number of people affected is small with only 105 members reporting trouble by Monday evening.
By Tuesday afternoon, the number of affected credit union members reached a few hundred. ELGA was working to contact all of its members on Tuesday about the data breach.
Officials say thieves somehow secured pin numbers and were able to steal money out of bank accounts on Aug. 3 or 4.
Church said everyone's accounts will be reimbursed for any missing money the same day it is reported stolen.
ELGA says it is doing everything possible to figure out why these accounts were hit and how to protect its members in the future.
"I am saddened that we have to be so careful of everything that happens to our accounts. And it's just so important to always make sure that you're checking your account that nothing has come out of it that you did not do yourself," Church said.
All ELGA members are asked to check their accounts regularly on the internet banking site and XpressLink mobile app. Members should reach out to the credit union at 810-715-3542 if they discover any trouble.
ELGA's app includes automatic card controls that allow members to shut down their debit cards immediately after noticing a problem. The credit union also is offering same-day replacement of debit cards for affected members.